Predicated on and guided by our Mission Statement, the staff, Board, and volunteers of Catholic Charities aspire to express, through our actions and attitudes, the following core values:

Respect – Believing that everyone we encounter is a child of God, we will interact with our clients and with each other in a manner that affirms the human dignity of the person.

Evidenced, in part, by:

• Listening actively
• Responding with honesty and with sensitivity to the thoughts, feelings, beliefs, and perceptions of the person
• Resolving our conflicts with an attitude of good faith and understanding
• Keeping our commitments to one another

Competence – Believing that each activity we undertake is a necessary and good thing in order to, either directly or indirectly, carry out our mission, we will equip ourselves with the knowledge, skills, interest, and enthusiasm to produce quality results to the best of our ability.

Evidenced, in part, by:

• Establishing and adhering to qualification standards regarding education, experience, licensing, etc. in hiring and promotion decisions
• Supporting continuing education and professional development efforts of our staff
• Providing adequate supervision and on the job training to our staff
• Incorporating into our policies and procedures the best practice standards established by authoritative bodies that guide the program or activity in which we are engaged.

Empowerment – Believing that each of us, as children of God, are most fully human and fully alive when we responsibly activate our human potential, we will encourage decision-making, self-determination, creativity, and accountability for our clients and for ourselves.

Evidenced, in part, by:

• Establishing clear lines of authority and responsibility
• Putting into practice the principle of subsidiarity i.e., decision making at the lowest level
• Providing clients and staff members with honest and timely feedback and assessment so that achievement above, below, or at expectations is recognized
• Working to promote just social policies in our institutions, public and private, so that human dignity and responsibility is affirmed for all members of society, but especially the poor and powerless

Stewardship – Believing that our mission resonates with all people of goodwill, regardless of faith tradition, and believing that our public support, so necessary to carrying out that mission, creates a public trust, we will manage our resources so that they produce the greatest good for the greatest number consistent with our social justice obligations to those who serve.

Evidenced, in part, by:

• Deploying our resources to provide services that meet real and significant needs of the people in our communities, but especially the poor, the marginalized, and the alienated
• Working collaboratively with existing service providers so that human services are provided in the most cost-effective and efficient manner possible
• Managing our finances so that the long-term health and viability of our programs and services is maintained
• Inviting all people of goodwill to invest their time, talent, and treasure in our mission
• Establishing and implementing a system of compensation and benefits for our staff members that is just and competitive

Joy – Believing that our mission, like our God, affirms life and the human condition and trusting in God’s will, we will be passionate about what we do, we will, with humility, examine both our successes and our failures, and we will celebrate and affirm the gifts that each of us, volunteers, staff members, and Board members, bring to Catholic Charities.

Evidenced, in part, by:

• Doing what we do with enthusiasm and energy
• Addressing issues and concerns with honesty and realism founded in faith and hope

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